In today’s digital world, often we hear from businesses about the increased marketing spend but low website conversion. The common problem now a days a consumer faces is, High response times, increased chat drop offs, non-contextual targeting. Our solution Freshchat helps in resolving this. It brings the experience of consumer messaging apps like WhatsApp to businesses and eliminates the burden of real-time engagement.
Freshservice – is the messaging solution for every stage of the customer journey, be it for lead generation, customer support or any other customer engagement. Turn your website into a conversion machine of information which results into happy customers, lead conversion and instant responses to the website visitors.
Gartner predicts that by 2021, 15% of all customer service interactions will be handled by AI. This prediction is also supported by a survey among Gartner Research Circle members in which 34% of participants indicated that they already implemented or are planning to implement AI in Customer engagement applications