An integrated messaging platform from Freshdesk Omnichannel which can be integrated with CRM as well. providing you a real-time support and lead gen activities for your clients or prospects.
Gartner predicts that by 2021, 15% of all customer service interactions will be handled by AI. This prediction is also supported by a survey among Gartner Research Circle members in which 34% of participants indicated that they already implemented or are planning to implement AI in Customer engagement applications
Drive visitors to sign up for your product, check out items added to the cart, subscribe to your newsletter, and more. Directing the prospect at the right place and on right time is very important for the conversion.