FRESHDESK MESSAGING
An integrated messaging platform from Freshdesk Omnichannel which can be integrated with CRM as well. providing you a real-time support and lead gen activities for your clients or prospects.

ENGAGE WITH CUSTOMERS, WHEREVER THEY ARE
In today’s digital world, often we hear from businesses about the increased marketing spend but low website conversion. The common problem now a days a consumer faces is, High response times, increased chat drop offs, non-contextual targeting. Our solution Freshchat helps in resolving this. It brings the experience of consumer messaging apps like WhatsApp to businesses and eliminates the burden of real-time engagement.
Gartner predicts that by 2021, 15% of all customer service interactions will be handled by AI. This prediction is also supported by a survey among Gartner Research Circle members in which 34% of participants indicated that they already implemented or are planning to implement AI in Customer engagement applications
TRIGGERED MESSAGES
Drive visitors to sign up for your product, check out items added to the cart, subscribe to your newsletter, and more. Directing the prospect at the right place and on right time is very important for the conversion.