We Operisoft Solutions LLP, are software provider and consultants and in general we can issue refund in certain circumstances. As we don’t operate the e-commerce portal giving an option to purchase online, refund option is not available from the portal. in the event of any specific service where you feel that refund should be issued, you may raise a request to firstname.lastname@example.org . This request will be reviewed in context and after investigation if found that the genuiness of request, Operisoft may refund on case to case basis. Issue the refund will be a sold discretion of Operisoft Solutions LLP and there is no legal binding for the purpose.